100% “No Quibble” Money Back Guarantee (physical items)
Shop from home with the comfort of knowing that your order is backed by a 100% No Quibble Money Back Guarantee on physical items purchased from us. This 30-Day Guarantee gives you time to check the superb quality of the product. If you are not totally satisfied with your order, please return the product to us within 30 days of your order date and we will refund you for the product. You must include a note with details of your name and address, order number, and an explanation as to why you are returning the item(s). Please note we do not refund your postage eithwe way or gift wrap, and engraved or personalised accessories cannot be exchanged or refunded unless faulty.
Should you wish to return a product to us, we recommend you use a tracked/signed for delivery service as we cannot make a refund until the item has been received by us.
Digital products (intangibles) cannot be refunded as they cannot be returned.